We’re here for you.
Welcome to our service area
Do you have questions about your vehicle?
Whether it’s about spare parts, technical support or questions regarding your motorhome – our customer service will help you quickly and reliably. To ensure we can process your request in the best possible way, please use the contact form. In just three short steps, your inquiry will be with us.
Do you have questions? We have answers.
Before you contact us – perhaps you’ll already find the right answer here:
Frequently Asked Questions (FAQs)
- Operation & everyday use
How to change gas bottles? How to use the refrigerator? You can find the answers to many of your questions directly in your onboard manual.
> All the onboard manuals from 2020 onwards are available online here.
- Emergency on the road:
Problems with the chassis ?
> You’ll find the chassis emergency service here.
- Safety:
You will find the safety card for your vehicle here.
- Service & dealer network:
Looking for a service point or dealer nearby?
> In the dealer search you will find all our authorized partner workshops. They are very familiar with the vehicles and will be happy to assist you.
- Digital support:
You’ll find more information about MyNiBi Connect App findest here.
- Self-help tips:
We have summarized some topics that you can easily solve yourself in our MyNiBi Connect App under the knowledge database section.
Your direct contact to us
If you haven’t found an answer or if you would like personal advice, please use the contact form so we can handle your request quickly and in a targeted way.
Still uncertain or further questions?
Please understand that depending on the complexity of your request processing time may take 3–5 working days.
